FAQ
Shipping
All items are shipped via USPS. Shipping time will vary according to distance, we are located in San Diego, CA. If you need expedited shipping feel free to email us at customerservice@vialmerchandising.com
At this time please allow 3-5 business days for order processing unless otherwise stated. We are not responsible for items lost once they leave our warehouse and are in the hands of USPS. Please choose Priority Mail on all large orders for insurance and detailed tracking information.
Returns & Exchanges
We accept returns on all unopened and new items except vinyl records and posters. Apparel must be unwashed and never worn. Simply mail the item back to us with a copy of your order receipt. Please keep a copy of your tracking number in case of package loss. You will receive a refund to the original purchase method within 3-5 days of receipt.
We do not accept exchanges at this time.
Cosmic Psychos Online Store
ATTN: Returns
8517 Production Ave
San Diego, CA 92121